Smoking Cessation Service (SCS)

The Smoking Cessation Service (SCS) was commissioned as an Advanced service from 10th March 2022.


Background Information

In July 2019, PSNC, NHS England and NHS Improvement (NHSE&I) and the Department of Health and Social Care (DHSC) agreed a five-year deal for community pharmacies, which included piloting a service to take stop smoking referrals from secondary care and then if successful, in Year 3 (2021/22) to commission such a service nationally.  

In 2020/21 a Pharmacy Integration Fund pilot on smoking cessation began to test a new model of working in which community pharmacies managed the continuing provision of smoking cessation support initiated in secondary care following patient discharge from hospital.  

The early findings from the pilot indicated that a consistent, national offer could be achieved through community pharmacy, and that it could create the capacity needed to enable NHS trusts to transfer patients for smoking cessation support into the community. The SCS was therefore added to the NHS Community Pharmacy Contractual Framework (CPCF) as part of Year 3 (2021/22) of the five-year CPCF deal.  


Directions updated for SCS

Pharmacy technicians are now able to deliver the Smoking Cessation Service (SCS).  The Drug Tariff has been amended, where necessary, to reflect this and includes the amendments to The Pharmaceutical Services (Advanced and Enhanced Services) (Amendment) (England) Directions 2023.

The service specification is currently going through NHS England’s publication process. Updated documents will be added here when available.


Service Description

The service requirements are included in the service specification, which contractors must read before deciding whether to provide the service.

Service specification

Smoking Cessation Service (SCS) March 2023 – Deployment update

Download the patient flow diagram

New NHSE Patient Leaflet for SCS

Service Directions and Determination
The Secretary of State Directions provide the legal basis for the provision of the service.

PSNC Briefing 008/22: Guidance on the Smoking Cessation Service

GMLPC Top tips for contractors – In order to support you we have produced a handy one page guide to help you deliver the service. We recommend that all contractors print off this poster and display in your pharmacy to help support your team.

CPGM Smoking Cessation Service (SCS) toolkit – January 2024

In order to support you, CPGM have also produced a of toolkit containing key information to help you.

The toolkit outline what you need to do to meet the service specification requirements and is a great tool to help you identify any knowledge gaps so you can focus your future continuing professional development.

Smoking Cessation Service Webinars

GM Healthcare Academy has hosted a series of webinars with the LPC to outline the local pathways for this service. The previous webinar recordings are all now available to watch on the dedicated Youtube channel.

The webinars are supported by the CSU and a Lead CURE Nurse from a GM Hospital and include:

  • The background and aims of the service
  • Patient journey
  • Insight from the hospital smoking team
  • Run-through of how to operate the service in your pharmacy
  • Top tips to a successful go-live

Standard Treatment Programme (STP)

The National Centre for Smoking Cessation and Training (NCSCT) has published a bespoke Standard Treatment Programme (STP), which has been commissioned by NHS England and NHS Improvement, for the national community pharmacy Smoking Cessation Service (SCS).

Pharmacists offering the service will need to read the STP in full, as this is one of the training requirements specified in the service specification. However, the document is intended to be used as a reference during the different stages of consultations. It should be followed closely to guide pharmacists to provide effective and evidence-based behaviour change techniques to give patients the best chance of quitting.

Checklists and a feedback form have also been published for the treatment programme. To view these, click the links below:

Read more about the protocol for the SCS

Click to view more details relating to the service

Smoking Service Cessation (SCS) GM Deployment Plan

The GM ICS and CPPB are working on the implementation of the SCS Advanced service. Please see the planned rollout dates for trusts below. We encourage contractors to ensure they are signed and ready to deliver the SCS service in preparation for the service rollout. These are the approximate date and are subject to change. We will keep you updated.

The SCS Training Webinar that took place on 28th November is available on demand here


Smoking Cessation Advanced Service Update – Greater Manchester deployment update

CPPB are currently in the process of deploying the Smoking Cessation Advanced service in GM with secondary care trusts. This is  to enable referrals for the stop smoking service  to be sent to Community Pharmacy via PharmOutcomes from secondary care.


The SCS service is now live in the Tameside  locality as of 30th March 2023


You are receiving this communication as our records show your pharmacy have registered to provide the service on the MYS portal. If you do not wish to provide the service you must notify NHSE via the MYS platform providing one month’s notice.


We have come across a number of incidents where patients have been referred to local pharmacies to find that the staff and Pharmacists are not aware of the service and /or not providing the service  despite our records showing that the pharmacy is registered to deliver the service via MYS.


Please could I ask that you ensure your locums, Pharmacists and members of the team are aware and trained to provide this service. Please share this information with your locums, area managers and Hea Offices.


We understand there are significant pressures  in the system so if you cannot provide the service, please email urgently so we can manage this appropriately.


The following trusts are also now live:


  • MFT (Wythenshawe, MRI and North Manchester Hospital
  • Northern Care Alliance – Rochdale and Fairfield Hospital
  • Bolton Hospital
  • Stockport- Stepping Hill Hospital
  • Salford Royal
  • Wigan
  • Tameside
  • Bury
  • Rochdale



Resources, Training  and Support



To successfully deliver the service, pharmacy teams should ensure the following:


  1. All pharmacy team members are briefed and have completed the relevant training
  2. PharmOutcomes is checked regularly throughout the day for referrals. REMEMBER! This task can be carried out by any member of the pharmacy team
  3. Patient follow ups must be completed within the 5-day window of receiving the referral. REMEMBER! This task can be carried out by any member of the pharmacy team as the aim of this part of the process is to explain to the patient what the service is, what they can expect and to arrange an appointment with the pharmacist at a time convenient for the patient and the pharmacist involved
  4. N.B there is a significant risk of patients running out of NRT or starting smoking again if the pharmacy does not contact the patient in a timely manner



Withdrawal from the service

If you have signed up to deliver the service but are no longer able to participate, you will need to deregister for the service with MYS, giving 1 months’ notice:

Please reject any referrals you cannot manage in PharmOutcomes so the patient can be referred to another pharmacy for support




New Webinar – Monday 27th March 2023


The webinars will be supported by the CSU and a Lead CURE Nurse from a GM Hospital and will include:

  • The background and aims of the service
  • Patient journey
  • Insight from the hospital smoking team
  • Run-through of how to operate the service in your pharmacy
  • Top tips to a successful go-live


The previous webinars are available to view on our YouTube channel.

Click here to read more and book your place 


Supporting information for pharmacies

Thanks for your continued support at this time.