Looking after your Pharmacy team
NHS Frontline
If you need someone to talk to, the NHS have introduced a confidential text support service, you can access support by texting FRONTLINE to 85258 for support 24/7.
This service is available to all our NHS colleagues who have had a tough day, who are feeling worried or overwhelmed, or who have a lot on their mind and need to talk it through.
NHS Health and wellbeing programmes
The NHS People Plan and the NHS People Promise outlines a number of key programmes that are in place to assist organisations to develop culture of wellbeing, in which their workforce feel supported and well at work.
Samaritians
If you, a patient or member of your team need immediate support please call 116 123
This number is free to call and available 24/7 to support anybody in crisis
Bereavement support line – Hospice UK
A team of fully qualified and trained bereavement specialists are available to support you with bereavement and wellbeing issues relating to loss experienced through your work.
Please call 0300 303 4434 to speak confidentially to a trained specialist. This is free to access from 8:00am – 8:00pm, seven days a week.
Our staff are trained in Mental Health First Aid – Get in touch!
In order to support you, our staff have recently taken part in Mental Health First Aid Training
If you are struggling would like someone to talk to, please get in touch.
To support the Health and Wellbeing of our Pharmacy Teams, we have worked with the Primary Care Board to summarise a range of offers and support for our staff including helplines, advice/guidance, training offers and much more.
Download and display the one page infographic in your pharmacy
NHS England have extended this national training programme. The training course is FREE and is open to those working across primary care in both clinical and non clinical roles. The sessions will run daily, will be held virtually using MS Teams, and will take 3 hours.
The training aims to teach colleagues the skills and techniques to handle difficult situations with compassion, including using appropriate communication techniques and active listening skills, whilst focusing on how to keep yourself safe and seek support if you feel affected by a situation. To find out more and to book a place please follow the link below:
You can get instant access digital mental health support across Greater Manchester for everyone aged 10+. These services provide free, safe and anonymous online mental health support whenever you need it. There are no waiting lists for support and no referral needed. Access to these platforms is available instantly 24/7.
Support available includes:
- Live chat or messaging with qualified mental health professionals (Monday to Friday: 12pm – 10pm + Saturday and Sunday 6pm – 10pm)
- Self help tools and activities
- Online community
Go to Kooth.com (10-25) or Qwell.io (26+) to get started today.
Kooth and Qwell Resources:
Digital Mental Health Offer within Greater Manchester
Kooth and Qwell Guide For Healthcare Professionals
Living Life To The Full Enjoy Your Baby programme
Living Life To The Full programme
Money Helper
Contact the Money Helper service for free and impartial money advice dealing with debt and loans, helping with your Financial Fitness, and resources to support budgeting and savings.
Telephone on 0800 448 0826 (Monday to Friday, 8am to 6pm)
WhatsApp +44 7701 342 744
Webchat to one of the MoneyHelper Service team via their online portal
GM Financial Wellbeing Tooklit – This document contains a range of resources and links collated to help you. This includes information around where to find foodbanks and the Energy Bills and Energy Efficiency guide
Money Saving Expert
Cost of Living Survival Guide, Money Saving Expert
The Money Saving Expert team with Martin Lewis has just released a great cash discounts guide for health and care workers
Further links and resources
- The Healthcare Workers Foundation can provide financial support, counselling, and provision for bereaved health and care families. Open to all health and care colleagues, this includes emergency grants for hardship support, as well as specific costs, providing £250 to £1,000 to healthcare workers who are struggling with their finances.
- The Care Workers’ Charity offers grants and support to care workers.
- Save money with the Clipper – 10 travel passes for the price of 9! The Clipper is designed for flexible workers, part-time workers or anyone who travels regularly but not every day.
- Check out Cooking On A Bootstrap from Jack Munroe for ideas.
| Resource | Link |
| Pharmacist Support | https://pharmacistsupport.org/ |
| Greater Manchester Wellbeing Toolkit | https://gmprimarycarecareers.org.uk/greater-manchester-wellbeing-toolkit/ |
| Health and Wellbeing Champion – E-learning Programme | https://www.e-lfh.org.uk/programmes/health-and-wellbeing-champions/ |
| Greater Manchester Resilience Hub | https://www.penninecare.nhs.uk/mcrhub |
| Staff respect assets | https://campaignresources.phe.gov.uk/resources/campaigns/132-nhs-staff-respect/resources |
In recognition of the increasing abuse and violence that primary care teams now regularly face, the NHS has published a suite of downloadable materials and guidance for use by primary care staff to encourage patients to treat NHS staff with respect.
Download the staff respect materials
Here is a summary of Wellbeing Support links from colleagues at the regional NHS team:
