Pharmacy Excellence

Working with the Primary care Board and GM integrated care, we are pleased to announce the launch of the Pharmacy Excellence programme for all contractors and Pharmacy teams in GM.

“We are pleased to have acquired funding to support contractors in GM to achieve operational excellence, and release capacity to support delivery of clinical services

“We are pleased to be working with ReviveRx to launch this new programme”   Luvjit Kandula, Chair of PCB and CPPB

Read more about this offer in our letter to contractors and pharmacy teams

Register & Join us in enhancing your pharmacy operations

ReviveRx is available from 19th February 2024 for FREE (worth £500 per pharmacy) to all Greater Manchester Contractors, thanks to funding from Greater Manchester ICB.

We invite community pharmacies to join us in this initiative to strengthen your operational health and ensure the continued delivery of excellent patient care. For further inquiries and registration, please contact:

Why ReviveRx?

These are turbulent times for community pharmacies. Between underfunding, medicine shortages, rising costs, and overworked teams, it’s easy to feel you’re struggling just to keep your head above water. The relentless workload leaves little time to embrace new services – services that could bring in diverse revenue streams and elevate your pharmacy’s standing with NHS partners and the public.

ReviveRx are here to help pharmacies cut through the chaos to uncover and capitalise on possibilities for the future. Our new Pharmacy Operational Health Diagnostic tool gives pharmacies insights into silent inefficiencies they don’t know are holding them back, helping to uncover capacity for you to integrate innovative new services that meet your community’s needs. With our Operational Excellence Training Prescription we empower you with the skills and confidence to make this evolution possible.

 For further inquiries and registration, please contact:






What is ReviveRx


ReviveRx is a practical, two-component programme designed to support community pharmacies in enhancing their operational effectiveness. It consists of:

  1. An operational health diagnostic tool: that evaluates key aspects of your pharmacy’s operations, including team dynamics, process management, use of technology, and integration of patient services.
  2.  An operational excellence training prescription: a customised training plan targeted to tackle the specific areas limiting your pharmacy’s operational health and potential.

Benefits of ReviveRx for Pharmacies

  • Our insights help you find time amidst crushing workloads, so your team can recharge and refocus.
  • We guide you on integrating services to diversify revenue and strengthen your pharmacy’s resilience.
  • Help you build versatile teams, resilient to burnout, with our staff wellbeing strategies.
  • Identify and eliminate the obstacles creating operational chaos so you can streamline your pharmacy’s workflows.
  • Strengthen bonds with healthcare partners to integrate into the primary care tapestry

How ReviveRx works

  • Operational Health Diagnosis: Utilising a detailed algorithm, ReviveRx assesses the operational health of your pharmacy’s people, processes, platforms, and patient pathways.
  • Personal Operational Health Report: A report that highlights areas of inefficiency, providing a clear picture of where improvements can be made.
  • Operational Excellence Training Prescription: Based on the assessment, a customised training plan is developed to target specific areas, equipping your pharmacy with strategies to enhance operational efficiency and patient care.

What is Operational Health & Excellence?

  • Operational health is the current pulse of your pharmacy. It’s an honest, clear-eyed snapshot of where your team, your processes, and your business stand at this very moment.
  • Operational excellence, on the other hand, is the peak every pharmacy strives to reach — a state where your operations don’t just function but flourish. It’s about consistently delivering on your pharmacy’s promise of excellent care, with every aspect of your business operating at its best.

ReviveRx is committed to helping you ascend to these heights, with tailored training programs designed to elevate your pharmacy from operational health to operational excellence. Our ReviveRx Excellence Training Programme offers focused training bundles targeting the core areas that drive pharmacy operations.

Some examples of our high-impact training bundles include:

Balancing Act: Workforce Optimisation Essentials

Strategic staffing solutions Effective task distribution Workflow analysis & redesign Team skills audit & utilisation Advance time management

Beyond silos: Empowering versatile pharmacy teams

Strategic talent management Skill diversity assessments Flexible roles & job rotation Pharmacy team synergy Building communication bridges

Disengaged to driven: Revitalising your team

Boosting team cohesion Promoting psychological safety Creating a culture of wellness Recognition & reward systems Wellness Recovery Action Plans

Maximising value, minimising waste

Looking at the 7 principles of lean waste management we will explore strategies to minimise wastage in your pharmacy, helping unlock hidden capacity.

Access this programme

We invite community pharmacies to join us in this initiative to strengthen your operational health and ensure the continued delivery of excellent patient care. For further inquiries and registration, please contact:

How to access ReviveRx:

From Monday 19th February all Greater Manchester Pharmacy Contractors will be able to access the Pharmacy Excellence tools and resources through the website:

Step 1: Visit the website

Step 2:  Click to start “Your pharmacy health check”

Step 3: Create your ReviveRx account

Step 4: Complete your self-assessment

Step 5: Complete your pharmacy health check

Step 6: You’ll receive your personalised report and training prescription