Sharing Success Case Studies
We are proud to announce the launch of our brand new Sharing Success series in which we will be highlighting the great work carried out by our contractors.
This series aims to share best practice and expertise around service delivery and other related topics in order to help all of our contractors across pharmacies in Greater Manchester and ensure that you have all the information, tips and tricks need to succeed.
Pharmacy First: Why this is your Golden Ticket
Contraception: Maximising Service Success
If you would like to be included in our series and share your success stories, please email karishma@cpgm.org.uk.
The Community Pharmacy / PCN Engagement Team working for Community Pharmacy Provider Board (CPPB) in partnership with NHS Greater Manchester have carried some work with GPs in order to improve pharmacy referrals and support the relationship between GPs and pharmacies. Below are case studies detailing key successes and top tips.
Pharmacy First Best Practice Case Study – (Non-EMIS site) – Swan Lane Medical Centre
Pharmacy First Referrals – Top 10 Tips for General Practice Teams
A series of related webinars were organised for General Practices to support this work and inform them of how pharmacies can support them and reduce workload. Links to these are below
Pharmacy First Webinar (July 2025) – Watch on-demand
Pharmacy Contraception Service Webinar (Nov 2025) – Watch on-demand
To demonstrate the pivotal role of pharmacies in the healthcare of patients and the impact we can have, we’ve collated a number of patient stories. These detail how local pharmacies have aided early intervention with hypertension and increased uptake amongst patients with vaccine hesitancy.
Patient Story – Hypertension – How early detection prevents serious health risks (May 2026)
Patient Story – Vaccinations – How targeted engagement improved uptake (May 2026)
Additionally as accredited Healthy Living Pharmacies, we are already actively supporting local neighbourhoods and the GM Live Well programme. We connect individuals to community-based wellbeing initiatives, support lifestyle and health promotion, and provide holistic, culturally sensitive care that that reaches underserved populations.
Patient Stories – Live Well in Community Pharmacy (May 2026)



