Changes to Income Support & Income-Based Job Seekers Allowance – Read our new briefing

From 15th April 2026 the legacy benefits of Income Support (Box H) and Income-based Jobseeker’s Allowance (Box K) no longer provide a valid basis for NHS prescription charge exemptions.

To help you make the necessary changes to dispensing, your checking process and IT and avoid a loss of income, we’ve produced a useful 2-page briefing.

Our document includes:

• An overview of what’s changing
• How changes may impact on dispensing and checking process
• What to look for on your IT system
• Resources to help communicate the changes to patients
• Key information to cover in your pharmacy team briefing/training

Click the link below to view the full document:

CPGM: New Arrangements to Income Support & Income-Based Job Seekers Allowance Exemptions (April 2026)