DMS: Activity Data and How to Maximise the Opportunity
Thursday 16th April 2026
Discharge Medicines Service: Are you maximising the opportunity?
Following feedback from contractors at recent CPGM Connect events highlighting the need for greater access to data and insights, we are pleased to share the latest Discharge Medicines Service (DMS) activity across Greater Manchester.
Community pharmacies delivered an impressive 18,156 Discharge Medicines Service (DMS) interventions in 2025, generating £523,930 in income. This achievement reflects the continued dedication of community pharmacy teams.
This strong performance highlights the important role community pharmacy plays in supporting patient safety following hospital discharge. Activity remained consistent throughout the year, with a notable peak in November, demonstrating the value and impact of the service across the system.
With pharmacies able to claim up to £35 per completed referral, the service also represents a significant source of income across our localities.
It is important to note that NHS Trusts are at different stages of integration with DMS. Trusts operating a fully integrated referral model, such as Bolton, Tameside and Salford, are able to generate higher volumes of referrals as the process is more streamlined.
CPGM are committed to working with Trusts across Greater Manchester to expand referral activity and support further integration, ensuring more patients can benefit from DMS and that pharmacies are able to maximise this opportunity.
Building on Success
DMS continues to offer a significant opportunity for both improving patient outcomes and increasing pharmacy income.
Pharmacies can further enhance outcomes by:
Increasing conversion of referrals into full completions
Strengthening follow-up to support progression to Stage 3
Embedding DMS into routine workflow
Claiming for DMS
Ensure you claim for all completed DMS activity via MYS to receive full remuneration.
Myth: Claiming for DMS is complex and time-consuming Reality: The claims process was streamlined in July 2025, making submissions quicker and more straightforward.