Healthy Living Pharmacy (HLP)

The requirements for contractors to become a HLP or maintain HLP status are detailed in the following pages:

• Workforce Development
• Engagement
• Premises Requirements

For pharmacies previously accredited or self declared as HLPs

• Read through the HLP section in NHSE&I’s Regulations Guidance
• Review the HLP checklist to ensure your portfolio of evidence is up-to-date and meets the requirements of the regulations.

For pharmacies that are not yet HLPs

• Read through the HLP section in NHSE&I’s Regulations Guidance
• Work through the requirements as set out in the NHSE&I Regulations Guidance and compile your evidence using the assessment of compliance template to enable you to show you meet the requirements.
• Contractors can use the HLP Evidence Portfolio Workbook (PDF) to support them to meet the requirements of the Terms of Service. All contractors will need to retain at the pharmacy a portfolio of evidence together with a completed assessment of compliance signed by a pharmacist to demonstrate that they meet the HLP requirements. The portfolio should continue to be updated with evidence of activities, such as health promotion events undertaken, to demonstrate ongoing compliance with the requirements.
• Then follow the actions to take once a contractor has met the HLP requirements.

To ensure contractors continue to meet their Terms of Service requirements, it is recommended they review their compliance against the requirements at least every 3 years

• HLP flow chart (PDF)
• CPE Briefing Holding a health promotion event/campaign
• NICE guidelines for pharmacies – promoting health and wellbeing
• Resources for LPCs and Commissioners
• Health Champions perform a really important role, advising patients/customers about health and wellbeing and signposting them to all kinds of support. Read more about the role herePeople in Greater Manchester are lucky enough to have some fantastically passionate and committed Health Champions who do a fantastic job, day in and day out. This section of our website includes useful links and resources to help Health Champions in your work.

Virtual Outcomes – Free training

Fully Funded HLP Health Champion and Leadership Training Available for Greater Manchester Pharmacies – Enrolment before is 31st March 2024

There are lots of places you can find useful information when advising or signposting people as part of health and wellbeing consultations.

National/Greater Manchester-wide

• Age UK
• Asthma UK
• British Heart Foundation
• Asthma and lung UK
• Brook (sexual health advice for under-25s)
• Cancer Research UK
• Diabetes UK
• Diabetes UK information prescriptions (templates you can personalise to help people manage diabetes).
• Frank (drugs and alcohol advice)
• Macmillan Cancer Support
• NHS Choices -Helping you take control of your health and wellbeing
• NHS Smokefree services & support
• NSPCC
• Patient UK
• RUClear (sexual health & testing)
• Stroke Association

Services by locality

Bury

• Bury Directory (Bury signposting information)

Manchester

• Manchester Drug & Alcohol Service (Change Grow Live)
• Royal Voluntary Service –  Send referrals to theroyal.voluntaryservice@nhs.net or contact 0161 871 2011
• Carers Manchester

Oldham

• Mental health support and drop-in sessions – Oldham and Tameside Mind (in partnership with Healthy Minds Oldham) offer a range of services including mental health & wellbeing MOT sessions, talking therapies (IAPT) and active monitoring. 

Rochdale

• Rochdale Live Well

Salford

• Salford drug & alcohol services

Stockport

• Stockport events & activities

Tameside 

• Be Well Tameside (stop-smoking, weight management, healthy eating)
• My Recovery Tameside (drug & alcohol) – run by CGL
• Mental health support & activities – Oldham Tameside & Glossop Mind

Trafford

• Trafford Directory – searchable for weight management, smoking cessation etc

Wigan

• Wigan – health services