Pharmacy Handbook

Greater Manchester Pharmacy Handbook (September 2023)

Please see below for  the new Pharmacy Handbook September 2023 provided by NHS Greater Manchester Integrated Care (formerly known as the Greater Manchester Health and Social Care Partnership). The format has been simplified to include live hyperlinks and website addresses to help maintain accuracy and up-to-date relevant information.

Please feel free to comment via email to england.gmtop@nhs.net and make suggestions or request help should you need it to navigate the handbook.

NHS GM ICB Pharmacy Handbook (September 2023)

 

This handbook has been developed by the NHS Greater Manchester Optometry & Pharmacy Team (“the team”) to support you with the delivery of NHS Essential Services in line with your Terms of Service, which are set out within The National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 (legislation.gov.uk)

Every pharmacy should download a copy and keep in the Pharmacy as the handbook contains key information about pharmacy services, disposal of unwanted medicines, the CPAF process, PQS, temporary closures and much more!

CPGM has outlined where you can find supporting information and guidance on common issues:

 

Guidance NHS GM Local Guidance – The Pharmacy Handbook has been developed by the NHS Greater Manchester Optometry & Pharmacy Team to support pharmacies with the delivery of NHS Essential Services in line with the Terms of Services, which are set out within The National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013. National CPE Guidance

The National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 (legislation.gov.uk)

Temporary and unplanned closures Refer to Pharmacy handbook https://cpe.org.uk/our-news/business-continuity-plans-required-for-temporary-closures-from-31st-july/

 

Bank Holiday Opening Hours

 

Refer to Pharmacy handbook
Applying for a change to opening hours Refer to the Pharmacy handbook https://cpe.org.uk/quality-and-regulations/pharmacy-regulation/opening-hours/

 

Disposal of unwanted medicines and missed collections Refer to the Pharmacy handbook for local contacts and the missed collection notification procedure https://cpe.org.uk/national-pharmacy-services/essential-services/disposal-of-unwanted-medicines/

 

Pharmacy applications/Market  Entry and Fitness to Practice applications Refer to the Pharmacy handbook https://cpe.org.uk/quality-and-regulations/pharmacy-regulation/market-entry-regulations/

 

Controlled Drugs

 

Refer to the Pharmacy handbook https://cpe.org.uk/dispensing-and-supply/dispensing-process/dispensing-controlled-drugs/

 

Prereg/

Foundation  training  grants claims

 

Refer to the Pharmacy handbook https://cpe.org.uk/funding-and-reimbursement/pharmacy-funding/funding-distribution/pre-registration-training-grant/

 

Smart Cards

 

Refer to Pharmacy handbook and https://greater-manchester.communitypharmacy.org.uk/resources/smartcard-access/

 

https://cpe.org.uk/digital-and-technology/smartcards/

 

Changes to details that you must notify to NHS GM Refer to Pharmacy handbook (section 19, p12)
Prescription Direction and Pharmacy and Patient complaints https://greater-manchester.communitypharmacy.org.uk/nhs-contract-information/gmhscp-pharm/

 

https://cpe.org.uk/quality-and-regulations/pharmacy-regulation/direction-of-prescriptions/