PharmOutcomes
PharmOutcomes is a web-based system which helps community pharmacy teams provide services more effectively and makes it easier for commissioners to audit and manage these services.
By collating information on clinical services, it allows local and national level analysis and reporting on the effectiveness of commissioned services, helping to improve the evidence base for community pharmacy services.
What to do if you can’t log in to PharmOutcomes
If you are not able to login to your PharmOutcomes account, you should contact the Optum Support to re-set or update your login details as you may have referrals which require immediate attention:
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Optum Support Login – Customer Support
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Phone: 0345 450 6279
PharmOutcomes Contraception Service – Improved Visibility of Supply Template Links
To support service providers, PharmOutcomes have made changes to the Contraception Service to ensure that links to the medicine supply templates are more visible once a patient is registered and the registration template is saved.
They have created a simple guide that explains these improvements and outlines the process for recording a service provision, click to access the guide.
Please note: there is no change to the actual process, the only update is that the links to the supply templates are now more prominent and easier to access.
PharmOutcomes Guidance – GP Connect Access Record
This guidance has been written to support you when using GP Connect. The document includes information around the need for patient consent, how to get GP Connect Access Record activated, how to access a patient’s GP record and what data is available via GP Connect Access Record view
PharmOutcomes – GP Connect Access Record Guidance– Read the full document via the link
Further support
To help you. we have produced some Spotlight newsletters addressing frequently asked questions in relation to the platform as well as providing MFA guidance.
- Spotlight on services: Can I claim for a blood pressure check under both the Pharmacy Contraception Service and the Hypertension Case-Finding Service?
- Spotlight on services: How can I check for outstanding GP notifications in PharmOutcomes?
- Spotlight on services: PharmOutcomes and NHSmail – Why do we need to check both PharmOutcomes (or other IT platforms we use for service referrals) and the Shared Mailbox for service referrals?
- Spotlight on services: PharmOutcomes – Rejecting a referral for a service in PharmOutcomes: What information should I include in the rejection message?
- Spotlight on services: PharmOutcomes – What should we do if we can’t login into PharmOutcomes?
- Spotlight on services: NHSmail – How do I obtain an NHS.net address for a member of staff?
