Translation and Interpreter Services
| Locality | Interpreter and Translation Services Providers | Contact Information | Supporting information |
| Bolton | Big Word
|
Big Word
Email: enquiries@thebigword.com Website: https://en-gb.thebigword.com/telephone-interpreting/ |
The Big Word guide |
| Bolton Deaf Society | Bolton Deaf Society | ||
| Bury | Language Line
Language Empire (provides face to face interpretation including BSL) Translation Empire |
Language Line
Phone: 0845 310 9900 Website: https://www.languageline.com/en-gb/client-portal
|
Language Line – Is a telephone service which enables instant translation via the telephone (using a dual handset phone or speaker phone), for a vast number of languages
Language Empire – Bookings should be via their website. |
| Silent Sounds | Silent Sounds
Email: info@silent-sounds.co.uk
|
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| Oldham | Language Line | Language Line
Phone: 0845 310 9900 |
|
| HMR | Language Line
|
Language Line for telephone
0800 169 2879 https://www.languageline.com/en-gb/client-portal
|
contact via email referral/portal booking or telephone require site code for practice for authorisation
|
| Language Empire | Language Empire for f2f –
0330 202 0270
|
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| Silent Sounds/Sound Solutions (BSL) | Silent Sounds
Email: Bookings@silent-sounds.co.uk
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| Additional Services
https://www.stockport.gov.uk/stockport-interpreting-unit/interpreter-and-translation-services |
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| Manchester | Big Word
|
Big Word
Email: enquiries@thebigword.com
|
Contact the company if unsure about how to access.
|
| Silent Sounds
|
Silent Sounds
Email: Bookings@silent-sounds.co.uk
|
Booking interpreters poster | |
| Language Line | Language Line
Phone: 0845 310 9900 Website: https://www.languageline.com/en-gb/client-portal
|
Contact the company if unsure about how to access. | |
| Stockport | Stockport Interpreting Unit | Stockport Interpreting Unit
Website: https://www.stockport.gov.uk/stockport-interpreting-unit/interpreter-and-translation-services |
|
| Salford | Language Line
|
Language Line
Phone: 0845 310 9900 |
|
| Capita online portal | Capita online portal | ||
| Tameside | D.A Languages | D.A Languages |
If you don’t know you PIN contact: -Rebecca McKinney Rebecca.McKinney@dalanguages.co.uk Resources: Face to face bookings (spoken and non-spoken) guide – Tameside Interpreting services – FAQ’s Tameside |
| Trafford | Stockport Interpreting Unit | Stockport Interpreting Unit
Email: siu.bookings@stockport.gov.uk Website: https://www.stockport.gov.uk/stockport-interpreting-unit/interpreter-and-translation-services |
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| Wigan | Language Line | Language Line
Phone: 0845 310 9900 |
The process for the interpreter Services
1. Dial Language Line using the usual number. Use your usual Access Code. 2. Request the language required and wait to be connected to an interpreter as usual. 3. Once the interpreter is connected, let them know that you would like to make a dial-out. 4. Give the interpreter the Limited English Person’s LEP phone number and brief the interpreter on what you would like them to say once the LEP answers their phone. 5. The interpreter will make the call and ensure that all parties are connected. 6. The interpreter will carry-out the introduction and you can conduct your conversation. Translation Services Report sent to Language Line |
