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Manchester


This section contains information specific to the Manchester locality, including locally-commissioned services, the Pharmaceutical Needs Assessment, local health profile (compared with national public health data), Joint Strategic Needs Assessment and the locality plan.

CPGM Manchester Locality Lead

Jennie Watson is the CPGM Locality Lead for Manchester.

Local commissioners

Manchester: Community Pharmacy Interpretation and Translation Services

The Big Word is no longer available for interpretation and translation services within the Manchester
Locality. Silent Sounds continues to provide interpretation and translation services for Manchester Primary Care services. The access details for Silent Sounds can be found here, please ensure these are shared with all relevant colleagues.

Various Telephone numbers to access the services are also included below:

Pharmacies with a PIN call: 01494 855 331 (24 hours)

Pharmacies/Optoms/Dental without a PIN are to call: 01494 796030 (Monday to Friday 8am-6pm) and 0765187270 out of hours. This mobile number can also be used for deaf patients who would prefer text translation, and for face time use.

Other telephone Contacts: Core Business Hours (Monday to Friday 8am-6pm) – contact via 01494 796 030, Out of Hours 07765 187 270, Telephone interpretation via 01494 855 331

Face-to-face and telephone appointment slots can also be booked online via: https://www.silent-sounds.co.uk/

Email queries can be sent to: Info@silent-sounds.co.uk (General Enquiries), Languages@silent-sounds.co.uk (Spoken Services), Bookings@silent-sounds.co.uk (Deaf Services), Translations@silent-sounds.co.uk (Translations)

If you have any questions, please don’t hesitate to get in touch with the NHS GM (Manchester) Primary Care Team (gmicb-mh.primarycare@nhs.net)

Supporting Information

Manchester City Council Health and Wellbeing site – Useful for signposting