Why Relationships Matter: Annual Networking Event

As neighbourhood-based healthcare continues to grow, community pharmacy has an opportunity to strengthen its role, build partnerships and develop services that benefit patients and communities. To help our pharmacy teams understand the ever-growing importance of professional relationships and how these can used to drive success in today’s NHS, we organised this event.

📅 Sunday 12th July 2026

📍Etc.Venues, 11 Portland Street, Manchester, M1 3HU

Here’s what was included:

  • How to Build Great Relationships: Practical insights and strategies for developing effective partnerships from Elaine Hand-Griffith
  • Building Relationships That Pay: A series of workshops exploring how collaboration can lead to new opportunities, stronger services and increased revenue led by Ishaq Goga, Dr Zalan Alam, Aneet Kapoor, Luvjit Kandula and Mydah Ahmad
  • Why Relationships Matter – Running a Successful Vaccination Service: Real-world examples of how trusted local partnerships can drive service success and improve patient access from vaccination expert Fiona Caplan-Dean with top tips around how to make how to prepare for the new NHS MenB vaccination service
  • Annual General Meeting (AGM): Updates from your Committee, an overview of our annual accounts and insights into future priorities for community pharmacy. View our dedicated AGM webpage to read more

We’d like to thank our sponsors: Brabners, Deltera, DEMDx, RxBridge, Skills 4 Pharmacy and Velresco. Our sponsors had no influence over the agenda, selection of speakers or any other arrangements.

Click the headings below to view the slide decks and relevant resources for each of our sessions

How to Build Great Relationships

Elaine Hand-Griffiths shared her expertise around nurturing relationships, the importance of trust and understanding different relationship styles.

Slide deck (to be published shortly)

Resources

Building Relationships that Pay

A series of workshops exploring how pharmacies can utilise relationships to increase referrals, drive income, support the aims of Live Well and strengthen their role within Neighbourhoods led by Ishaq Goga, Dr Zalan Alam, Aneet Kapoor, Luvjit Kandula and Mydah Ahmad

Slide deck (to be published shortly)

Resources

Why Relationships Matter – Running a Successful Vaccination Service

Following the announcement that pharmacies will be able to provide a new NHS MenB vaccination service vaccination expert Fiona Caplan-Dean shared her top tips around how to prepare, maximise this opportunity and engage patients.

Slide deck 

Resources